TOP FLAT

What time is check in and where do I pick up the keys?

Check in is currently 4pm (go straight to the flat) and departure 9.30am. This may be flexible so ask the office. The large front door will be left unlocked for your arrival, the keys hanging up inside

Can I arrive late at night?

Yes, any time after 4pm. We will leave the large front door unlocked, but you need to know where you are going and how to get there as it can be difficult to find after dark if you are a first time visitor

Where do I park my car?

Park in the circus on the east side 

Can I bring a pet?

Yes, but dogs and cats must be declared in advance and paid for and dogs must be kept off all furniture. You should bring a blanket/bed for them and a dog bowl and be very considerate to your neighbours. Please check your garden on departure and always be aware of your pet’s whereabouts

What is access like for limited mobility?

The Top Flat is good as there are very few steps involved, just one step up into the flat and two up into the bathroom

How much should I budget for extras?

£30-60 per week depending on the time of year as this includes cooking, hot water, light and heating

£15 for two bags of logs and kindling

Can I pay for my electricity and other fuel by BACS on departure?

We would prefer this to be settled by cash or cheque and left in the envelope provided before you leave but as long as you settle it on or soon after departure, BACS is OK. Bank details are on the brown envelope, please add the booking code as a ref. After adding your calculations, please leave the envelope on the table, don’t take it with you

What is the phone signal like?

Good 4G from the sitting room

Is there wifi?

No, not in the cottage but available in a room near the office

Is there a place to charge my car?

Only Trewartha has a dedicated charge point so far. We are working on this. 

Will satnav help find the Top Flat?

Probably not much if using only the postcode as most of the houses have the same one. Try ‘What Three Words’ and the printed map

What is the access drive like?

If you go slowly you should be fine. For heavily laden slow chassis cars it might be advisable for passengers to disembark until luggage is unloaded. Be prepared to reverse as there are very few passing places 

What are the bedding arrangements?

Unless you bring your own duvet, pillow cases (two per person) and bottom sheet, you must order these from us or you will have to sleep on a mattress protector under a thin bedspread -which is not allowed!

How is the flat heated?

Please refer to the overview

Are candles permitted?

Yes, but only in proper candlesticks. Tealights are not permitted. The responsible person in your party must make sure that candles are safely placed and extinguished at bed time. We trust you to be very careful. Acquaint yourself with the location of extinguishers

Can we light an open fire?

Yes, in the sitting room only, but you must make sure the guard is in place when the room is not occupied. Use only our logs or other properly seasoned logs. Don’t stoke up before leaving the building. There is also a wood burner in the hall which may be lit. Again, we trust you to be extremely careful. Acquaint yourself with the location of extinguishers

How far is the nearest pub/restaurant?

The Falmouth Packet (1.5 miles, 20 mins on foot) is more of a restaurant than a pub these days but it is still fine to go there for a drink only. The food is good and so is the beer

How far is the nearest good surfing?

Prah Sands, but it depends on the weather. Kenneggy can be very good when conditions are right. Conditions on the North coast (30 minutes away) are usually the opposite to the South coast

Are picnic blankets provided?

No and please don’t be tempted to use the bedspreads nor cushions outside

Is there a microwave?

Not as standard but we have one or two if required. Ask in advance

Is it OK to smoke?

No, I’m afraid not inside. If you smoke outside, please pick up and dispose of your butts as we don’t have time to do this for you

Is there a TV?

No, none of the houses has one, by popular request

Can we have a party in the flat?

You can’t exceed the number of people who can be accommodated as standard in the flat without prior consent. There are insurance, safety and wear and tear issues at play. Sleeping by extra people on sofas etc. is strictly forbidden, as is sleeping in a van outside. Where you have booked more than one house for a get together, this will have been discussed with the office

MIDDLE FLAT

What time is check in and where do I pick up the keys?

Check in is currently 4pm (go straight to the flat) and departure 9.30am. This may be flexible so ask the office. The refectory door will be left unlocked for your arrival, the keys hanging up inside

Can I arrive late at night?

Yes, any time after 4pm. We will leave the refectory door unlocked, but you need to know where you are going and how to get there as it can be difficult to find after dark if you are a first time visitor

Where do I park my car?

There is enough space for three cars directly outside the refectory. Please leave space for the residents of the Garden Flat

Can I bring a pet?

Yes, but dogs and cats must be declared in advance and paid for and dogs must be kept off all furniture. You should bring a blanket/bed for them and a dog bowl and be very considerate to your neighbours. Please check your garden on departure and always be aware of your pet’s whereabouts

What is access like for limited mobility?

Good. There are only two steps up into the flat and one up into the kitchen

How much should I budget for extras?

£30-60 per week depending on the time of year as this includes cooking, hot water, light and heating. £15 for two bags of logs and kindling

Can I pay for my electricity and other fuel by BACS on departure?

We would prefer this to be settled by cash or cheque and left in the envelope provided before you leave but as long as you settle it on or soon after departure, BACS is OK. Bank details are on the brown envelope, please add the booking code as a ref. After adding your calculations, please leave the envelope on the table, don’t take it with you

What is the phone signal like?

Good 4G from the end of the sitting room

Is there wifi?

No, not in the flat but available in a room near the office

Is there a place to charge my car?

Only Trewartha has a dedicated charge point so far. We are working on this. 

Will satnav help find the house?

Probably not much if using only the postcode as most of the houses have the same one. Try ‘What Three Words’ and the printed map

What is the access drive like?

If you go slowly you should be fine. For heavily laden slow chassis cars it might be advisable for passengers to disembark until luggage is unloaded. Be prepared to reverse as there are very few passing places 

What are the bedding arrangements?

Unless you bring your own duvet, pillow cases (two per person) and bottom sheet, you must order these from us or you will have to sleep on a mattress protector under a thin bedspread -which is not allowed!

How is the flat heated?

Please refer to the overview

Are candles permitted?

Yes, but only in proper candlesticks. Tealights are not permitted. The responsible person in your party must make sure that candles are safely placed and extinguished at bed time. We trust you to be very careful. Acquaint yourself with the location of extinguishers

Can we light an open fire?

Yes, in the sitting room only,  but you must make sure the guard is in place when the room is not occupied. Use only our logs or other properly seasoned logs. Don’t stoke up before leaving the building. Again, we trust you to be extremely careful. Acquaint yourself with the location of extinguishers

How far is the nearest pub/restaurant?

The Falmouth Packet (1.5 miles, 20 mins on foot) is more of a restaurant than a pub these days but it is still fine to go there for a drink only. The food is good and so is the beer

How far is the nearest good surfing?

Prah Sands, but it depends on the weather. Kenneggy can be very good when conditions are right. Conditions on the North coast (30 minutes away) are usually the opposite to the South coast

Are picnic blankets provided?

No and please don’t be tempted to use the bedspreads nor cushions outside

Is there a microwave?

Not as standard but we have one or two if required. Ask in advance

Is it OK to smoke?

No, I’m afraid not inside. If you smoke outside, please pick up and dispose of your butts as we don’t have time to do this for you

Is there a TV?

No, none of the houses has one, by popular request

Can we have a party in the flat?

You can’t exceed the number of people who can be accommodated as standard in the flat without prior consent. There are insurance, safety and wear and tear issues at play. Sleeping by extra people on sofas etc. is strictly forbidden, as is sleeping in a van outside. Where you have booked more than one house for a get together, this will have been discussed with the office

GARDEN FLAT

What time is check in and where do I pick up the keys?

Check in is currently 4pm (go straight to the flat) and departure 9.30am. This may be flexible so ask the office. The back door will be left unlocked for your arrival, the keys hanging up inside

Can I arrive late at night?

Yes, any time after 4pm. We will leave the back door unlocked, but you need to know where you are going and how to get there as it can be difficult to find after dark if you are a first time visitor

Where do I park my car?

There is room for about three cars at the top of the steps that lead to back door of the flat. Please keep to the east for the sake of residents in the Middle Flat

Can I bring a pet?

Yes, but dogs and cats must be declared in advance and paid for and dogs must be kept off all furniture. You should bring a blanket/bed for them and a dog bowl and be very considerate to your neighbours. Please check your garden on departure and always be aware of your pet’s whereabouts

What is access like for limited mobility?

The Garden Flat is not the best as there are unavoidable steps when gaining access to the flat. Once inside, it is good

How much should I budget for extras?

£30-50 per week depending on the time of year as this includes, cooking, hot water, light and heating. £15 for two bags of logs and kindling

Can I pay for my electricity and other fuel by BACS on departure?

We would prefer this to be settled by cash or cheque and left in the envelope provided before you leave but as long as you settle it on or soon after departure, BACS is OK. Bank details are on the brown envelope, please add the booking code as a ref. After adding your calculations, please leave the envelope on the table, don’t take it with you

What is the phone signal like?

Quite good 

Is there wifi?

No, not in the cottage but available in a room near the office

Is there a place to charge my car?

Only Trewartha has a dedicated charge point so far. We are working on this. 

Will satnav help find the Garden Flat?

Probably not much if using only the postcode as most of the houses have the same one. Try ‘What Three Words’ and the printed map

What is the access drive like?

If you go slowly you should be fine. For heavily laden slow chassis cars it might be advisable for passengers to disembark until luggage is unloaded. Be prepared to reverse as there are very few passing places 

What are the bedding arrangements?

Unless you bring your own duvet, pillow cases (two per person) and bottom sheet, you must order these from us or you will have to sleep on a mattress protector under a thin bedspread -which is not allowed!

How is the flat heated?

Please refer to the overview

Are candles permitted?

Yes, but only in proper candlesticks. Tealights are not permitted. The responsible person in your party must make sure that candles are safely placed and extinguished at bed time. We trust you to be very careful. Acquaint yourself with the location of extinguishers

Can we light an open fire?

Yes,  but you must make sure the guard is in place when the room is not occupied. Use only our logs or other properly seasoned logs. Don’t stoke up before leaving the building. Again, we trust you to be extremely careful. Acquaint yourself with the location of extinguishers

How far is the nearest pub/restaurant?

The Falmouth Packet (1.5 miles, 20 mins on foot) is more of a restaurant than a pub these days but it is still fine to go there for a drink only. The food is good and so is the beer

How far is the nearest good surfing?

Prah Sands, but it depends on the weather. Kenneggy can be very good when conditions are right. Conditions on the North coast (30 minutes away) are usually the opposite to the South coast

Are picnic blankets provided?

No and please don’t be tempted to use the bedspreads nor cushions outside

Is there a microwave?

Not as standard but we have one or two if required. Ask in advance

Is it OK to smoke?

No, I’m afraid not inside. If you smoke outside, please pick up and dispose of your butts as we don’t have time to do this for you

Is there a TV?

No, none of the houses has one, by popular request

Can we have a party in the flat?

You can’t exceed the number of people who can be accommodated as standard in the flat without prior consent. There are insurance, safety and wear and tear issues at play. Sleeping by extra people on sofas etc. is strictly forbidden, as is sleeping in a van outside. Where you have booked more than one house for a get together, this will have been discussed with the office